TWS connectoin is broken

Questions about MultiCharts and user contributed studies.
jzshen
Posts: 27
Joined: Nov 25 2011

Jun 28 2024

I'm using MC with IB TWS. Starting from this week, parts of the TWS connection do not work. In details, DOM works, but charts on continuous future contracts are broken. Those charts cannot be backfilled or reloaded. Moreover, from TWS side, I can see lots of connection attempts are dropped. Same setups do work before, and MC.net does not have this problem.

Any idea on how to fix it?

Thanks
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jzshen
Posts: 27
Joined: Nov 25 2011

Jun 28 2024

Update: MC.net also affected after restarting TWS.

jzshen
Posts: 27
Joined: Nov 25 2011

Jun 28 2024

It seems the latest TWS 10.30.1d caused the problem. After downgrading to 10.19.2o, MC and MC.net work again. I have no idea what changes under hood, but this could mean that MCs require updates soon.

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Kate MultiCharts
Posts: 667
Joined: Oct 21 2020
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Jul 01 2024

Hello,

We're looking into it.
I'll follow up as soon as there are any results.