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Bracket order exits are incorrect with IB data
Posted: Aug 28 2012
by gpw797
Had this problem before .. re-installed and the bug is happening again. Using IB data/broker. When I auto-attached a bracket order lets say 30 tick offsets for both target and stop, the actual target and stops are at 15 pips NOT 30. Please advise on how to fix this, thanks
Re: Bracket order exits are incorrect with IB data
Posted: Aug 29 2012
by Henry MultiСharts
Hello gpw797,
Which instrument do you use?
Please attach a screenshot of the strategy parameters you are applying and instrument settings tab (QuoteManager->Edit symbol->Settings).
Re: Bracket order exits are incorrect with IB data
Posted: Aug 29 2012
by gpw797
here are requested screenshots
Re: Bracket order exits are incorrect with IB data
Posted: Aug 30 2012
by Henry MultiСharts
There is only one screenshot attached.
Please attach a screenshot of the instrument settings tab (QuoteManager->Edit symbol->Settings) per me request above.
Re: Bracket order exits are incorrect with IB data
Posted: Aug 30 2012
by gpw797
it didn't post because there was too few characters.. here it is
Re: Bracket order exits are incorrect with IB data
Posted: Aug 31 2012
by Henry MultiСharts
gpw797, which version and build number of MultiCharts do you use (Help->About MultiCharts)?
Is it the latest MultiCharts 8.0 Release version? There was a connected issue before MC 8.0 Release.
Re: Bracket order exits are incorrect with IB data
Posted: Sep 03 2012
by gpw797
MultiCharts64 Version 8.0 Release (Build 5622)
I had the same issue before on a previous install This is a fresh install
Re: Bracket order exits are incorrect with IB data
Posted: Sep 05 2012
by Henry MultiСharts
Hello gpw797,
We were unable to replicate this behavior in our environment.
Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate this issue remotely.
We will collect all required information and do our best to help you.