MultiCharts: Trading Software for Automated Trading and Backtesting

Hi.
Im using global DDE to colect RT data from a local DDE server.
Data is colected (I see a Tick chart and have Data in the DB). But , no other interval can work other than Tick chart.
Chart dosnt work with 1 , 2 ,5 30 or any other interval.
Please advise.
thanks

It is weird. Could you contact us via our Live Support?

what do I need to do ?
Also please see my new post itai007 (it shows screen shots of the problem and it is more indepth explanation of it.