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More Daily Data for IB TWS Multicharts

Posted: Oct 31 2014
by timokrates
Hi,

I'm sorry if this has been asked already, but I have the problem that I can not display more than a year of daily data. I definetely need more.

Is it possible to mix or merge data from other sources maybe?

Or has that all been solved and is now part of a new MC version?

I'm not able to update because I can not get my MC ID due to this error:

<<EXCEPTION>>
Address: 0x00000000 ( 0 )
Code: 0xC0000005 ( -1073741819 )
Continuable: 0x00000000 ( 0 )
Count: 0x00000002 ( 2 )
Description: Die Anweisung in "0x
ErrorCode: 0xC0000005 ( -1073741819 )
ExceptionType: 0x00000000 ( 0 )
Module: {unknown}
Process: C:\Programme\TS Support\MultiCharts .NET for TWS\MultiCharts.exe
Thread ID: 0x00000EB4 ( 3764 )
Time: 31.10.2014 - 11:36:23.406

Thanx for your help...

Re: More Daily Data for IB TWS Multicharts

Posted: Oct 31 2014
by Henry MultiŠ”harts
Hello timokrates,

By default IB accounts have access to 1 year of historical data through API connection.
That is possible to extend the amount of provided historical data (up to 5 years).
Please contact IB directly to setup your account for extended historical data through API.

As for the exception you have - please update Internet Explorer to the latest version available for your OS. If the issue persists please click "Terminate" in the exception window, save the zip file the bug report on your PC and email it to support@multicharts.com

You can also come to our live chat Monday-Friday 6:30 am - 3 pm EST to demonstrate this behavior remotely. We will do our best to help you.