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ATTENTION CQG USERS

Posted: Jun 12 2015
by Henry MultiСharts
Dear Users,

Accessing current CQG historical data (since 06/11/15 3:15 PM EST until 06/12/15 11:15 AM EST) in MultiCharts/MultiCharts .NET/MultiCharts .NET Special Edition is limited due to historical data servers issue. It is being analyzed and will be rectified as soon as possible.

There are no known restrictions in realtime data and/or order execution services.

We apologize for any inconvenience and appreciate your understanding on this matter.

We will post any updates in due course.

Re: ATTENTION CQG USERS

Posted: Jun 12 2015
by Henry MultiСharts
The reason of the issue has been identified and resolved. The missing data should be backfilled by Monday, June 15th.

Re: ATTENTION CQG USERS

Posted: Jun 16 2015
by Henry MultiСharts
Dear Users,

We can confirm that the missing data has been backfilled now. Please reload your charts to get the data.