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Free Quotes Refreshing Problem

Posted: Apr 27 2017
by Laurent
I have the last version of MC (10.0 Build 14245 x64)

I have a serious problem with the refreshing of the free quotes connector.
It's not refreshing at all.

For example,
I add a symbol in the quote manager (ACA.PA) I open the chart in MC, it works.
The next day, I open the charts, it's not updated.
I open the Quote Manager, I clear the cache.
I reopen MC, I use CTRL+R and the charts is not updated with the last day (even if the data is present on yahoo/google).

In fact it never refresh and I can do nothing.
What can I do?

Re: Free Quotes Refreshing Problem

Posted: Apr 27 2017
by Laurent
When I use edit data on my Instrument (ACA.PA) in the quote manager, there's not the last day (27/04/2017). It only gets yesterday 26/04/2017.

But the 27/04/2017 data is available on Yahoo/Google.

Re: Free Quotes Refreshing Problem

Posted: Apr 28 2017
by Alex MultiCharts
Hello Laurent,

It is expected, FreeQuotes is End of Day data, the bar will appear in MultiCharts after reload only when the session closes and the bar is available in the file that can be downloaded from Yahoo Finance or Google Finance.

Re: Free Quotes Refreshing Problem

Posted: Apr 28 2017
by Laurent
I know. But the session was already closed and you could already download the quote manually in csv on Yahoo. It's more a problem of refreshing in MultiCharts.

Re: Free Quotes Refreshing Problem

Posted: Apr 28 2017
by Laurent
Same for today, the session is closed, the data is available on yahoo. But I'm not able to get it on my chart.

Re: Free Quotes Refreshing Problem

Posted: Apr 30 2017
by bowlesj3
Did you try the fix presented in this link. It worked for my refresh problem.
viewtopic.php?p=125696#p125696

Re: Free Quotes Refreshing Problem

Posted: May 02 2017
by Alex MultiCharts
Hello Laurent,

We have tested it on our end, using MultiCharts64 Version 10.0 Release (Build 14245) and it was not reproduced. The new bar successfully appears after reload when the session is closed.

Please come to the Live Chat Mon-Fri from 6.30 AM to 1 PM EST to demonstrate the issue.