MultiCharts: Trading Software for Automated Trading and Backtesting

Hello

MC system use to be very stable. Since this morning, chart are very slow to update and MC seem to be frozen. When I try to close it, I got a message "Multicharts64 is not responding"

I did a system check and all seem's OK.

Any idea on what I can do to pin point the problem?

MC Version?

Windows verions?

When was the last time you reboot the computer?

MC Version?

Windows verions?

When was the last time you reboot the computer?

Hello TJ

MC 10 version 14417
Windows 10 updated
PC was rebooted yesterday

I will reboot and see how it goes

Martin

PC rebooted ( turn off, removed power cord)

-Still very slow to update. My data provider is IB. Asked for an 8h charts starting January 2016. Still back filling and not showed after 5 min.
- Did a speedtest with my Internet provider and the download ratio is OK

Closed MC completely and opened a new Workspace. Create a new charts and same problem. Backfilling semm to be hanged.

Martin

8h chart?

is this a new symbol?

You should download the one minute data first.
because 8h chart is built on the fly with minute data.

1. make sure IB is giving you one minute data back to Jan 2016

2. MC is probably waiting for empty periods. ie holidays and weekends.

Go to your QuoteManager, you can see the EventLog. Probably you are getting pacing warning.

8h chart?

is this a new symbol?

You should download the one minute data first.
because 8h chart is built on the fly with minute data.

1. make sure IB is giving you one minute data back to Jan 2016

2. MC is probably waiting for empty periods. ie holidays and weekends.

Go to your QuoteManager, you can see the EventLog. Probably you are getting pacing warning.

OK will try that
At the moment I did reload and installed MC latest version. Still installing after nearly 1 hour. Seem stuck in the "backup of user studies"

Martin