MultiCharts: Trading Software for Automated Trading and Backtesting

I have MultiCharts64 Version 12.0 Release (Build 18184). Recently, I started to experience a problem: I do a system backtest, then I double click on the best combination of parameters ( so those parameters are transferred to the system inputs). Sometimes, that window that shows the system with the new parameters remains stuck - I cannot close it anymore and the only way to get rid of it is to completely close Multicharts. When I restart Multicharts, everything looks again normal, and the system has the new parameters. It is very annoying to have to close Multicharts and the re-open it. Please fix this

Hello florianp3,

This is not something that happens on our end. When the window gets stuck - please send us the logs and dumps so we can analyze this behavior.
Do not close any MultiCharts windows / processes and go to Windows Start menu->All programs->MultiCharts64->Feedback.
Select these options:
- Attach a screenshot;
- Attach log files to help us understand what happened;
- Attach minidump for crash analysis;
- Upload collected data to Help Desk.
Click the Send button.