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Help with Missing Bar

Posted: Jan 18 2022
by chanceee
Hello everyone, I'm hoping someone can help me with this. For some reason my GBPJPY chart is missing a bar from yesterday, or maybe today, I can't tell. Anyone know what's going on? I'm running a daily feed of GBPJPY from TS so the data should be identical. My setup is I run TS, Interactive Brokers, Multicharts, and SC.

I'll enclose two pics. One with the missing bar and one without. Thanks for any help in advance.
Tradestation Bar Present.JPG
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Multichart Missing Bar 2.JPG
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Tradestation Bar Present.JPG
(26.89 KiB) Not downloaded yet

Re: Help with Missing Bar

Posted: Jan 18 2022
by TJ
check your session setting
if it is 24/7, then the day won't be closed until midnight.

Re: Help with Missing Bar

Posted: Jan 19 2022
by chanceee
Hey, thanks for responding.... it looks like my session times are identical between TS and Multicharts. I'll enclose a screenshot.

It's strange because throughout the day the two charts matched up but I'm pretty sure as soon as Multicharts began a new day at 17:00, today's bar disappeared and the new one began. Like the new bar in TS is labeled the 20th, but the one in Multicharts is labeled the 19th.

I'll post the two charts from right now again.... don't know what's going on here. -James
Tradestation Session.JPG
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Tradestation Jan19.JPG
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Multichart Quote Manager Session.JPG
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Multichart Jan19.JPG
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Re: Help with Missing Bar

Posted: Jan 19 2022
by TJ
I remember seeing this before,
but I don't remember the solution. (sorry blame the Alzheimer)

You can use LiveChat to connect to techsupport. They can sort it out for you.

Re: Help with Missing Bar

Posted: Jan 25 2022
by chanceee
Thanks.