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MC 15 popup

Posted: Apr 12 2024
by Smoky
boring about your 1000 popups

first i disable ALL FS controls

i had those popup i cant delete them all
popup.png
(507.39 KiB) Not downloaded yet

my computer Never use more than 30 percent of cpu charge
cpu usage.png
(373.04 KiB) Not downloaded yet

your anauthorized popups seems to be fake, maybe ?

Re: MC 15 popup

Posted: Apr 13 2024
by BB123
Smoky.. Try going into MultiCharts -> File -> Preferences -> Trading tab -> Fail-Watch and trading system warnings. and set the settings to give your computer a bit more time.. Might just be a bit too tight..

Re: MC 15 popup

Posted: Apr 14 2024
by Smoky
Smoky.. Try going into MultiCharts -> File -> Preferences -> Trading tab -> Fail-Watch and trading system warnings. and set the settings to give your computer a bit more time.. Might just be a bit too tight..
thanks but the issue is that i disable ALL controls then i dont need to get popup right ?

Re: MC 15 popup

Posted: May 06 2024
by kagein
I have the same issue on v14 r10

Re: MC 15 popup

Posted: May 07 2024
by Kate MultiCharts
Make sure you restart all MultiCharts processes after disabling Fail-Watch alerts to apply the changes.
Do alerts still pop up after that?

Re: MC 15 popup

Posted: May 08 2024
by Smoky
;
Make sure you restart all MultiCharts processes after disabling Fail-Watch alerts to apply the changes.
Do alerts still pop up after that?
Yes, disabling Fail-Watch alert is my standard setup on MC, and i had Never enable this.

Re: MC 15 popup

Posted: May 09 2024
by Kate MultiCharts
When the alerts appear again, please send us a Feedback report, we'll look into it.
Main MultiCharts window → Help → Feedback.
In the Feedback window select the following options:
  • Attach a screenshot; (please make sure the alerts are visible)
  • Attach log files…;
  • Snapshot of the current MC setup;
  • Open workspaces…;
  • Active indicators...; (if possible)
  • Active signals...; (if possible)
  • Upload collected data to Help Desk;
    uncheck other options and click Send.