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Time 00:00 on chart is missing

Posted: May 20 2024
by turbofib
Feed is TS and here i see 00:00 on chart
I export data from Ts to Multichart and i don't see 00:00 on MC chart

Re: Time 00:00 on chart is missing

Posted: May 24 2024
by Mark Brown
Interesting

Re: Time 00:00 on chart is missing

Posted: May 28 2024
by Polly MultiCharts
Hello turbofib,

Please check the session settings in Format → Instrument → Settings tab
If Default is selected, the settings are taken from QuoteManager → right click your symbol → Edit Symbol → Sessions.
If the session is set like 00:00 - 23:59 that behavior can be expected.
For more info about sessions please see this page.

Re: Time 00:00 on chart is missing

Posted: May 28 2024
by turbofib
Hello turbofib,

Please check the session settings in Format → Instrument → Settings tab
If Default is selected, the settings are taken from QuoteManager → right click your symbol → Edit Symbol → Sessions.
If the session is set like 00:00 - 23:59 that behavior can be expected.
For more info about sessions please see this page.
Immagine.png
(14.27 KiB) Not downloaded yet
there is a bug

Re: Time 00:00 on chart is missing

Posted: May 29 2024
by Polly MultiCharts
turbofib,

Please check if you have the same timezone selected in the TS app and in MultiCharts (you can check it in Format → Instruments → Settings tab).
Also please also go to Quote manager → Tools → Data sources → TS → Settings. Is the option ‘Save data to local database’ enabled?
Please try reloading the chart via View → Reload and check if the issue is still reproduced.

Re: Time 00:00 on chart is missing

Posted: May 29 2024
by turbofib
turbofib,

Please check if you have the same timezone selected in the TS app and in MultiCharts (you can check it in Format → Instruments → Settings tab).
Also please also go to Quote manager → Tools → Data sources → TS → Settings. Is the option ‘Save data to local database’ enabled?
Please try reloading the chart via View → Reload and check if the issue is still reproduced.

Re: Time 00:00 on chart is missing

Posted: May 30 2024
by Polly MultiCharts
turbofib,

Thank you for the screenshot.
Please try reloading the chart in MultiCharts via View → Reload and then compare the same chart for the same day with the chart in TS. Is the data still missing?