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ORDER AND POSITION TRACKER ISSUE

Posted: Jun 10 2024
by gianluca75
HI ALL,

as you can see in the attachement the open p/l in the strategy position tab is zero while the strategy open p/l running correctly;even in the chart the amount is zero.
I tried to close and reopen the platform, i checked the quote manager and the setting s looks like ok ( even the big point value).

I am in async mode ,get real time data from chart and always show dialog window.

many thx for the help

Re: ORDER AND POSITION TRACKER ISSUE

Posted: Jun 12 2024
by Kate MultiCharts
Hello gianluca75,

When the behaviour occurs, please send us a Feedback report so that we could look into it: Help → Feedback.
In the Feedback window select the following options:
  • Attach a screenshot; (please make sure the issue is visible)
  • Attach log files…;
  • Snapshot of the current MC setup;
  • Open workspaces…;
  • Upload collected data to Help Desk;
    uncheck other options and click Send.