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Volume Profile Error with Latest Update

Posted: Jul 16 2024
by HUMBLE.TRADING
Hello,
After updating to the latest version I am getting "Volume Profile No Data" error on all the charts that are creating volume profile. The data is there as they are intraday charts using 15 minute bars. Also if I use the Volume Profile Drawing Tool it creates the profile. I am using the latest version of MultiCharts and IQFeed data. I've attached two pictures displaying what I am referring to.
chart_with_profile.png
(90.34 KiB) Not downloaded yet
chart_no_data.png
(47.85 KiB) Not downloaded yet

Re: Volume Profile Error with Latest Update

Posted: Jul 18 2024
by Polly MultiCharts
Hello HUMBLE.TRADING,

First of all, please install all the recent fixes and improvements for MultiCharts 15 via Update Patch. To run the Update Patch please go to Windows Start → MultiCharts folder or type “Update Patch” in the Windows search bar.
See How to Use Update Patch for more info.

If it doesn’t help, please send us the logs via the main MultiCharts window → Help → Feedback.
Please select the options:
  • Attach a screenshot;
  • Attach log files…;
  • Attach minidump…;
  • Snapshot of the current MC setup;
  • Open workspaces…;
  • Upload collected data to help desk;
uncheck other options and click Send.

Re: Volume Profile Error with Latest Update  [SOLVED]

Posted: Jul 20 2024
by HUMBLE.TRADING
Thank you so much. That worked perfectly!