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MultiCharts 15 Release 4

Posted: Sep 09 2024
by Kate MultiCharts
Dear Users,

We are happy to announce that MultiCharts 15 Release 4 is now available for download!

This release includes the highly anticipated Coinbase connection, transparency for drawings, Drawing Synchronization Mode, and other features, fixes, and enhancements.

Find more info in our blog and the What's New section, and download the latest release from our Download page.

Thank you for your continued support!

Re: MultiCharts 15 Release 4

Posted: Sep 16 2024
by SP
Hello Kate,
the break-even stops attached in the DOM for “Activate at Profit” and “Transaction Costs” are not triggered on the new version. The price rises above these levels (Long Trade) oder falls below (Short Trade), but the stops remain at the original stop of level 1 (Stop Loss).

On the short trade my initial stopp loss is not transferred to the yellow stopp at 1976,75 as the price moves below the lower yellow line "Activate at Profit” at 19672,75 .

Edit: The problems seems to be gone. Today (17.9.) the trailing and the breakveen stopps are working as expected.

Re: MultiCharts 15 Release 4

Posted: Sep 18 2024
by NiC72
After the update, the color picker looks different and shows the wrong value. In the attached picture, the color is white. Instead, a different color is displayed in RGB and if you press OK, the color changes.
Image 1

Re: MultiCharts 15 Release 4

Posted: Sep 18 2024
by Kate MultiCharts
After the update, the color picker looks different and shows the wrong value. In the attached picture, the color is white. Instead, a different color is displayed in RGB and if you press OK, the color changes.
Image 1
Hello,

Could you please provide more detailed information about the drawing you're using and the steps you're taking?
If possible, sharing a video of the process would be very helpful.

Re: MultiCharts 15 Release 4

Posted: Sep 18 2024
by Kate MultiCharts
Hello Kate,
the break-even stops attached in the DOM for “Activate at Profit” and “Transaction Costs” are not triggered on the new version. The price rises above these levels (Long Trade) oder falls below (Short Trade), but the stops remain at the original stop of level 1 (Stop Loss).

On the short trade my initial stopp loss is not transferred to the yellow stopp at 1976,75 as the price moves below the lower yellow line "Activate at Profit” at 19672,75 .

Edit: The problems seems to be gone. Today (17.9.) the trailing and the breakveen stopps are working as expected.
Hello,

We're double-checking it.
I'll reply with updates as soon as possible.

Re: MultiCharts 15 Release 4

Posted: Sep 18 2024
by NiC72
Hello,

Could you please provide more detailed information about the drawing you're using and the steps you're taking?
If possible, sharing a video of the process would be very helpful.
I tried to record a video but it got a bit too long so was going to redo it and then all the colors worked correctly. Weird, but now it works and can't reproduce the problem.

Re: MultiCharts 15 Release 4

Posted: Sep 18 2024
by Kate MultiCharts
Hello,

Could you please provide more detailed information about the drawing you're using and the steps you're taking?
If possible, sharing a video of the process would be very helpful.
I tried to record a video but it got a bit too long so was going to redo it and then all the colors worked correctly. Weird, but now it works and can't reproduce the problem.
Ok, if it happens again, please let us know.

Re: MultiCharts 15 Release 4

Posted: Sep 19 2024
by Kate MultiCharts
Hello Kate,
the break-even stops attached in the DOM for “Activate at Profit” and “Transaction Costs” are not triggered on the new version. The price rises above these levels (Long Trade) oder falls below (Short Trade), but the stops remain at the original stop of level 1 (Stop Loss).

On the short trade my initial stopp loss is not transferred to the yellow stopp at 1976,75 as the price moves below the lower yellow line "Activate at Profit” at 19672,75 .

Edit: The problems seems to be gone. Today (17.9.) the trailing and the breakveen stopps are working as expected.
Hello,

The reported behavior was not reproduced on our end.
If it occurs again, please send us a Feedback report so we can investigate further.

To send a report, follow these steps: Help → Feedback.
In the Feedback window, select the following options:
  1. Attach a screenshot (make sure the issue is visible);
  2. Attach log files;
  3. Snapshot of the current MC setup;
  4. Open workspaces;
  5. Upload collected data to Help Desk.
    Please uncheck any other options and click Send.