MultiCharts: Trading Software for Automated Trading and Backtesting

I recently built a chart with data going back to 1/2/05. My quotes went down overnight so I had to refresh the data. Once I did this I knoticed that my data only went back to 11/29/05. I checked the symbol settings and the dates requested were still set to "1/2/05-present" I tried to start a completely new chart with the same symbol and it still wouldn't go any further back then 11/29/05 . I tryed another symbol. I could get the data going back to 1/2/05, however, once I refreshed the chart it would not go any further back than 11/29/05. How can I fix this problem. I know the data is there but multicharts just won't display it after I refresh.

Dear Sir,

What is the datafeed, chart rsolution and symbol? Make sure you have data for appropriate resolution in Edit Data window for this symbol.

Esignal is the data feed, and I'm using the data provided by TraderLogic. I tested it for 6J #f and 6E #f on a 25 point range chart. I have it set to go back to 1/5/05. First time I got the data, however, once I refresh the chart it cuts it short to 11/29/05.