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Stops not working correctly again

Posted: Nov 03 2011
by gpw797
My stops/targets were not working right (coming in at wrong values) and you guys had me come to chat and fixed.. somehow they are not correct for eur.usd on IB again. Can you please post the correct settings for IB eur.usd so I can fix thanks.

Re: Stops not working correctly again

Posted: Nov 03 2011
by Henry MultiŠ”harts
Hello Sir.
Here is a screenshot with symbol settings.

Re: Stops not working correctly again

Posted: Nov 04 2011
by gpw797
at these settings every pip = 1/2 pip... i.e. a 10 pip stop is a 5 pip stop. How do these get messed up? I haven't even opened the quote manager in months...

Re: Stops not working correctly again

Posted: Nov 07 2011
by Henry MultiŠ”harts
There are many factors that can affect the settings.
If it happens again - please come to our live chat Monday-Friday 6:30 am - 4 pm EST.
We will do our best to help you.