How to Install an Updater: Difference between revisions
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In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file: | In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file: | ||
# Close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Trader and 3D Optimization Charts). | # Close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Trader and 3D Optimization Charts). | ||
# Run Windows Task Manager (right-click on the windows clock → run Task Manager) and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually. | # Run '''Windows Task Manager''' (right-click on the windows clock → run '''Task Manager''') and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually. | ||
# Right click the archive, go to Properties and check the '''Unblock''' box in the bottom of the window (if this option is displayed). | # Right click the archive, go to '''Properties''' and check the '''Unblock''' box in the bottom of the window (if this option is displayed). | ||
# Unzip the archive. | # Unzip the archive. | ||
# Run the '''Updater.exe''' and click on the '''Update''' button. | # Run the '''Updater.exe''' and click on the '''Update''' button. | ||
# Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team. | # Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team. | ||
# Close the updater. An issue should be fixed or additional functional be enabled | # Close the updater. An issue should be fixed or additional functional be enabled. MultiCharts can be launched. | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
