Problems with Data in MultiCharts: Difference between revisions
From MultiCharts
| Line 35: | Line 35: | ||
Before checking the settings in MultiCharts, it is recommended to check the historical data availability in data vendor's software. | Before checking the settings in MultiCharts, it is recommended to check the historical data availability in data vendor's software. | ||
Settings a customer needs to check if historical data is not coming from data vendor’s server only in MultiCharts: | Settings a customer needs to check if historical data is not coming from data vendor’s server only in MultiCharts: | ||
# The software is in Online mode and Download Missing Historical Data box is checked; | # The software is in [[Problems with Data in MultiCharts#Online/Offline Mode|Online mode and Download Missing Historical Data box]] is checked; | ||
# The date source is set up correctly in QuoteManager; | # The [[Built-in Data Sources|date source]] is set up correctly in QuoteManager; | ||
# The data vendor provides this type of data; | # The data vendor provides this type of data; | ||
# The symbol should be added correctly; | # The symbol [[Data Sources Overview#Adding Symbol from Data Vendor Supplied List|should be added correctly]]; | ||
# The chart type and chart | # The chart type and [[chart Resolution]] are correct; | ||
# The | # The [[Quote Field]] is correct; | ||
# The sessions are correct; | # The [[What Affects Chart Timestamps|sessions]] are correct; | ||
# The | # The [[Data Range]] of the chart is correct (compare to point 3 and 5). | ||
<div style="background-color: #E3FBE5;">'''Note''': To learn more about how various resolutions are built, read [[Tick, Minute and Daily Data|this article]].</div> | <div style="background-color: #E3FBE5;">'''Note''': To learn more about how various resolutions are built, read [[Tick, Minute and Daily Data|this article]].</div> | ||
<div style="background-color: #E3FBE5;">'''Note''': To learn more about how sessions setting affects charts, read [[What Affects Chart Timestamps|this article]].</div> | <div style="background-color: #E3FBE5;">'''Note''': To learn more about how sessions setting affects charts, read [[What Affects Chart Timestamps|this article]].</div> | ||
