How to Clear the Interactive Brokers Cache: Difference between revisions
From MultiCharts
(Created page with "Incorrect IB symbol settings or symbol mapping settings might get saved in the IB symbol cache.<br> In that case, re-configuring symbol mapping as suggested in the “'''Expir...") |
No edit summary |
||
| Line 5: | Line 5: | ||
Here’s how to clear the IB cache to resolve it: | Here’s how to clear the IB cache to resolve it: | ||
# '''Close all the charts''' with the problematic symbols | # '''Close all the charts''' with the problematic symbols | ||
# '''Re-add the problematic symbols''' in QuoteManager | # '''Re-add the problematic symbols''' in QuoteManager → Instrument → Add Symbol → From Data Source | ||
# Go to File | # Go to File → Broker Profiles → Symbol Mapping → select to Show mapped symbols for Interactive Brokers → '''select the symbol mapping lines with problematic symbols and click ‘Remove’''' | ||
# Go to the main MultiCharts window | # Go to the main MultiCharts window → Help → Support → '''Open Logs Folder''' | ||
# '''Close all the MultiCharts apps''' and make sure there are no MC processes left in Task Manager | # '''Close all the MultiCharts apps''' and make sure there are no MC processes left in Task Manager → Details tab → Description column | ||
# '''Delete DAT files''' starting with IB in the Logs folder (see step 4) | # '''Delete DAT files''' starting with IB in the Logs folder (see step 4) | ||
# Open MultiCharts and '''[[How_to_Set_Up_Symbol_Mapping|set up symbol mapping]]''' for the required symbols | # Open MultiCharts and '''[[How_to_Set_Up_Symbol_Mapping|set up symbol mapping]]''' for the required symbols | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Revision as of 13:52, 12 June 2024
Incorrect IB symbol settings or symbol mapping settings might get saved in the IB symbol cache.
In that case, re-configuring symbol mapping as suggested in the “Expired cache for symbol X. Remove and re-add the symbol mapping for this symbol” message might not help.
Here’s how to clear the IB cache to resolve it:
- Close all the charts with the problematic symbols
- Re-add the problematic symbols in QuoteManager → Instrument → Add Symbol → From Data Source
- Go to File → Broker Profiles → Symbol Mapping → select to Show mapped symbols for Interactive Brokers → select the symbol mapping lines with problematic symbols and click ‘Remove’
- Go to the main MultiCharts window → Help → Support → Open Logs Folder
- Close all the MultiCharts apps and make sure there are no MC processes left in Task Manager → Details tab → Description column
- Delete DAT files starting with IB in the Logs folder (see step 4)
- Open MultiCharts and set up symbol mapping for the required symbols
