How to Clear the Interactive Brokers Cache: Difference between revisions
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Here’s how to clear the IB cache to resolve it: | Here’s how to clear the IB cache to resolve it: | ||
# | # Close all the charts with the problematic symbols. | ||
# Re-add the problematic symbols in '''QuoteManager → Instrument → Add Symbol → From Data Source'''. | # Re-add the problematic symbols in '''QuoteManager → Instrument → Add Symbol → From Data Source'''. | ||
# Go to '''File → Broker Profiles → Symbol Mapping →''' select to '''Show mapped symbols for Interactive Brokers''' → select the symbol mapping lines with problematic symbols and click '''Remove'''. | # Go to '''File → Broker Profiles → Symbol Mapping →''' select to '''Show mapped symbols for Interactive Brokers''' → select the symbol mapping lines with problematic symbols and click '''Remove'''. | ||
Revision as of 11:37, 18 June 2024
Incorrect IB symbol settings or symbol mapping settings might get saved in the IB symbol cache.
In that case, re-configuring symbol mapping as suggested in the “Expired cache for symbol X. Remove and re-add the symbol mapping for this symbol” message might not help.
Here’s how to clear the IB cache to resolve it:
- Close all the charts with the problematic symbols.
- Re-add the problematic symbols in QuoteManager → Instrument → Add Symbol → From Data Source.
- Go to File → Broker Profiles → Symbol Mapping → select to Show mapped symbols for Interactive Brokers → select the symbol mapping lines with problematic symbols and click Remove.
- Go to the main MultiCharts window → Help → Support → Open Logs Folder.
- Close all the MultiCharts apps and make sure there are no MC processes left in Task Manager → Details tab → Description column.
- Delete DAT files starting with IB in the Logs folder (see step 4).
- Open MultiCharts and set up symbol mapping for the required symbols.
